It's SAFE to Ask
Make it SAFE to Ask

What can you do?

Communication is the leading cause of harm in healthcare. This is because communication is complex, with many parts involved in the exchange of information; verbal and non-verbal communication, language, body language, literacy, active listening and more.

Yet, it is clearly a very important part of being a physician, having the responsibility of sharing vital information to a variety of audiences. CanMEDS defines Communicator as one of the seven key roles of a physician because they facilitate the gathering and sharing of essential information for effective health care.”


"The single biggest problem in communication is the illusion that it has taken place."

~ George Bernard Shaw

Challenge yourself to look at how you can improve on these communication essentials.

> Plain language glossary

> Non-Verbal Communication

> Active Listening with Body Language

> The importance of touch

> Unconscious Bias – tip sheet

> Inter-cultural Dialogue Principles

> What Great Listeners Actually Do

Find additional references and articles here

Resources Patient Engagement About Home S.A.F.E. Toolkit Make it Safe


Manitoba Institute for Patient Safety

102-175 Carlton Street

Winnipeg, Manitoba R3C 3H9


t: 204.927.6477x  f:x204.779.6477

Toll Free: 1.866.927.6477x